Refund and Returns Policy
Introduction:
At Hareem Enterprise, we strive to provide you with high-quality products and excellent customer service. If for any reason you are not satisfied with your purchase, we offer a refund and return policy.
Returns:
We do not accept returns on wholesale orders. All sales are final. However, if you receive a product that is defective or damaged, please contact us within 7 days of receiving your order, and we will work with you to resolve the issue.
Refunds:
If you receive a defective or damaged product, we will issue a refund or replacement once the item has been returned to us. Shipping costs are non-refundable. Refunds will be credited to the original payment method.
Cancellations:
Once an order is placed, it cannot be cancelled. Please double-check your order before submitting it.
How to Return a Defective or Damaged Product:
To return a defective or damaged product, please contact us at [contact email/phone number] within 7 days of receiving your order. We will provide you with a return authorization number and instructions on how to return the product.
Please note that products must be returned in their original packaging, and we may require photographic evidence of the damage or defect before issuing a return or refund.
Exchanges:
We do not offer exchanges on wholesale orders. If you need a different product, you will need to place a new order.
Limitations:
Our refund and return policy applies only to wholesale orders. We do not accept returns or issue refunds for custom orders or orders that have been altered or damaged by the customer.
Changes to Our Refund and Return Policy:
We reserve the right to modify this refund and return policy at any time. If we make material changes to this policy, we will notify you on our website or by email.
By using our website and placing an order, you agree to the terms of this refund and return policy. If you have any questions or concerns, please contact us at contact@hareeementerprise.com.